new rider
booking
packages
weather policy
when should I arrive at the studio?
We kindly ask that you show up to the studio 15-20 minutes early to get acquainted with bike setup and the studio.
what should I bring to class?
Breathable, sweat wicking clothes, that’s comfortable and makes you feel the most YOU! Our studio sells water, however we recommend bringing your own. We supply towels + shoes in studio. We use SPD-SL cleats, if you want to bring your own shoes.
do I have to bring a lock?
We have electronic locks to keep your belongings safe while you’re sweating it out in the studio.
what about showers?
We have showers located in both washrooms, with bath sheets, and MALIN + GOETZ shampoo, conditioner, and body wash. Additionally, we have professional grade hair styling tools to help you get ready post class.
hydrate
Before, during, and after each class ensure you are well hydrated.
go at your own pace
During any and all points of the class, we ask you to listen to your body. If at any point you feel pain, discomfort, or unwell, unclip + leave the class. We recommend that you consult with a physician before starting any new fitness regime.
anything else I should know?
Please familiarize yourself with our studio policies.
how do I register for classes?
Our booking window opens on Sunday at 5 PM every week. However, you are able to book into a class through your account 30 minutes prior to the start of class.
how do I cancel my class?
We kindly ask that you cancel your bike 8-hours before the start of class. If you do not cancel 8-hours prior to class, you will be charged a late cancellation fee.
how does the waitlist work?
When classes are at capacity, a waitlist will start. This means that if you’re on the list and a spot opens up you will automatically by added based on what number you are on the list. Please note that you will not be automatically added 8-hours prior to the start of class.
do you offer student memberships?
Yes, please email a copy of your schedule or student ID so that you can access our student pricing at hello@roguecycleclub.com.
is your first class free?
Yes! Your first class is always free. Check out our package options here.
what package should I purchase?
We have several package options to select from to suit your preferences. You can check out our range of memberships + credits here.
what is your weather policy?
For our daytime classes, you will be notified via email at least 1 hour prior to the start of class that it is cancelled. For our 6 AM + 6:15 AM classes, you will be notified via email by 9 PM the night before class that it is cancelled.
will the class show as cancelled on the site?
Yes, the class will show as cancelled on our site.